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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mimi Simmons

Mimi Simmons

November 18, 2024

5  out of  5
rating by Mimi Simmons
"I have been with Mike Bratton and his Team at State Farm Insurance for 30 years and I am alway impressed how well they test me after all this time! They are always immediately on top of things and respond very quickly and always find the best product for my needs. I love their organization and grateful to have Mike in our community!!!"
We responded:
"Thank you so much for your kind words and for being with us for 30 years! We're grateful to hear that you feel well taken care of and that our team is always responsive to your needs. Your appreciation means a lot to us!"
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Tim Thomas

November 4, 2024

5  out of  5
rating by Tim Thomas
"I’ve had a couple of incidents since living in the area. When it came to dealing with my issues, Mike Bratton’s agents were flawless With expediting repairs and payments. I can’t remember in my life, Any insurance company acting is correct as this one does. Thank you Mike Bratton for hiring good people :-)"
We responded:
"Thank you so much for sharing your experience, Tim! It's great to hear that our team could assist you efficiently with your repairs and payments, and rewarding to know we met your expectations. Your kind words about our team mean a lot to us!"
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Flax Fjord

February 20, 2024

5  out of  5
rating by Flax Fjord
"We have always appreciated the kindness, service and attention to detail Mike and his staff provide. We insure all our cars and home through this local office. They are always there to answer the phone and help with any request."
We responded:
"Thank you for your review! Our team does our best to provide over and above service. We appreciate your business and look forward to continuing to serve you!"
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philip mcclendon

January 31, 2024

5  out of  5
rating by philip mcclendon
"Mike Bratton and the State Farm team have been our trusted choice for many autos, new construction builds, multiple homes, business policies, and personal life insurance. Their very down-home, warm, and inviting approach makes working with them a pleasure. The team's extensive knowledge, with each member having been there for over 15 years, adds an extra layer of confidence to our insurance decisions. They truly make insurance a personal and pleasant experience."
We responded:
"Philip, thank you for your 5-star review and very kind words! We're so glad to be your trusted choice for auto, homeowners, life, and business insurance."
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Reggie Hanley

December 29, 2023

5  out of  5
rating by Reggie Hanley
"The staff is fantastic. Professional and considerate"
We responded:
"Thank you for your kind words and 5-star review, Reggie! We're so glad to hear you've had a good experience with our team. We appreciate your support."
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JOSEPH Johnson

October 22, 2023

5  out of  5
rating by JOSEPH Johnson
"Fair rate quick response adequate payout on claims."
We responded:
"Thank you for the 5-star review, Joseph! We truly appreciate you sharing your experience with State Farm and our office. We truly appreciate your feedback!"
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Ryan Zieman

September 22, 2023

5  out of  5
rating by Ryan Zieman
"Easy and straightforward to file a claim"
We responded:
"Thank you for the wonderful 5 star review, Ryan! We are glad that we could help you navigate through the claim process as easily as possible. It is always our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"
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Mei

August 8, 2023

5  out of  5
rating by Mei
"Super nice and friendly. Set me up with some car insurance quick and easy"
We responded:
"Thank you for the wonderful review and for your kind words! We strive to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your trust and we look forward to assisting you with any of your insurance questions or needs!"
Profile photo of Laura Dunn

Laura Dunn

July 12, 2023

5  out of  5
rating by Laura Dunn
"Everyone has always been very nice and helpful to me."
We responded:
"Thank you for taking the time to share your feedback and for your kind words, Laura! It makes our day! We strive to provide you with friendly, professional and thorough customer care! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Richard Smith

June 20, 2023

1  out of  5
rating by Richard Smith
"I was originally happy to receive a quote from these guys for a plan without the CA 'Fair' plan. I used their quote to budget and secure a construction loan for a new home. These things take time and I was in touch with Heather numerous times, confirming the policy was still available. Now that our house is finished, she tells me they no longer write new policies in California. She sent me a list of referrals that want to set me up with the un-fair plan with significantly increased rates. Thanks for nothing."
We responded:
"We are sorry this has happened to you. Our team works extremely hard to follow up with our clients and potential clients. State Farm's decision to stop offering new policies in CA was out of our control. It does look like Heather followed up with you for over a year on the home quote. We do apologize that you have to find coverage elsewhere. "
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Joe Limov

December 11, 2022

5  out of  5
rating by Joe Limov
"Integrity, caring, and kindness provide a most special experience from Mike Beaton State Farm Insurance."
We responded:
"Joe, thank you so much for the wonderful review!"
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Jared Peña

April 21, 2022

5  out of  5
rating by Jared Peña
"These guys are great! Always very fast and friendly service."
We responded:
"We strive to provide you with the customer care that you deserve, Jared! Thank you for taking the time to leave us such a great review! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Daniel Grattan

April 3, 2022

5  out of  5
rating by Daniel Grattan
"Mike's a great agent and supports his community 100 percent. Great supporting staff as well."
We responded:
"Thank you for the great review recognizing our team's efforts to provide you with customer care that you deserve, Daniel! It is our pleasure to be able to assist you with any of your insurance questions or needs. We are honored to be a part of such a great community!"
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George Nonomura

July 17, 2021

5  out of  5
rating by George Nonomura
"My wife and I shopped several galleries in the area and checked out similar galleries in Arizona. The photo work at Pacific Crest was at least as good as any of the others and the prices were substantially better."
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Jason Tipton

April 28, 2021

5  out of  5
rating by Jason Tipton
"Mike is a great agent & wonderful supporter of our community as well!"
We responded:
"Thank you for this 5 star review and your kind words, Sarah! It is our pleasure to be able to assist you with your insurance questions or needs and it is an honor to give back to our community!"
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Matt Cohen

March 22, 2021

5  out of  5
rating by Matt Cohen
"Great local insurance agency"
We responded:
"Thank you so much for the 5 star review, Matt! We strive to provide you with the customer care that you deserve and appreciate you taking the time to leave us your feedback!"
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Jen Kopp

August 24, 2020

5  out of  5
rating by Jen Kopp
"Great customer service"
We responded:
"Thank you, Jen! We appreciate your business and positive feedback."
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Gar Gnar

March 5, 2020

5  out of  5
rating by Gar Gnar
"Insurance"
We responded:
"Thank you."
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Renee Walker

February 29, 2020

5  out of  5
rating by Renee Walker
"It has always done a great job for us."
We responded:
"Thank you for the great review."
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Beth Helton

January 10, 2020

4  out of  5
rating by Beth Helton
"Extremely helpful thank you"
We responded:
"Beth, Thank you for the great review."
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Debra Brown

December 23, 2019

4  out of  5
rating by Debra Brown
"Great customer service, nice atmosphere, and great insurance rates"
We responded:
"Thank you so much for the review, Debra!"
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Patrick Bell

November 26, 2019

5  out of  5
rating by Patrick Bell
"Extremely helpful ! It was wonderful working with Mike Brattons team. Highly recommended them"
We responded:
"Patrick, thank you for the great review and recommendation! We are happy to help with all of your insurance needs!"
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Susan Luhman

August 19, 2019

5  out of  5
rating by Susan Luhman
"My husband and I have been with State Farm Insurance for over 40 years (in KY and CA). Mike Bratton's staff offers the best customer service ever! They bend over backwards to be helpful. I just can't say enough about them."
We responded:
"Susan, thank you so much for the excellent review! We are so glad to hear that you are beyond satisfied with our cooperative team and our unbeatable insurance services. We greatly appreciate your business!"
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Suzanne Voter

November 26, 2013

5  out of  5
rating by Suzanne Voter
"Mike, Kathy and the entire staff are extremely helpful and knowledgeable and provide options for our selves personally and our clients and coverage of their mortgages ."
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Mary Margaretich

October 2, 2013

5  out of  5
rating by Mary Margaretich
"State Farm does all of my insurance and is always there to answer any questions or take care of claims."